NTX At Home Solutions

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Frequently Asked Questions — NTX At Home Solutions

Get answers to the most common questions DFW homeowners ask about foundation repair, roofing, plumbing, drainage, and financing. Don't see your question here? Call us at 214-444-7031 — all inspections are free.

Inspections & The Repair Process

How much does a home inspection cost?

All of our home inspections are completely free with no obligation. Once you schedule an appointment, one of our Senior Structural Analysts will visit your home to conduct a thorough assessment — detailing the interior and exterior and noting all stress points. The inspector will take 15-20 minutes outside to draw the house layout and 15-20 minutes inside to take elevations. The entire evaluation averages 30 minutes to one hour.

How can I ensure the repair plan is correct for my home?

We provide third-party professional engineering reports before and after every repair to confirm and certify the quality of our work. An independent licensed engineer — not just our crew — evaluates your foundation before work begins and again after completion. You receive both reports permanently for your records.

How long do foundation repairs take?

Most foundation repair jobs are completed in one to two days. Larger or more complex projects may take longer. Your Senior Structural Analyst will provide a specific timeline during your free inspection before any work begins.

Will my landscaping be damaged during the repair process?

We take every precaution to minimize damage to your landscaping. Bushes and plants near pier locations may need to be temporarily relocated. We discuss relocation options with you before work begins and do everything possible to ensure plant survival and minimal disruption to your yard.

Foundation Repair Questions

How will foundation repairs affect my plumbing?

As slab foundations settle, they can compromise the plumbing pipes beneath the house. When we repair your foundation and lift it back toward its original position, those pipes may be affected. To ensure your plumbing remains intact after the repair, we always recommend a post-lift plumbing test performed by our licensed third-party Master Plumber. This proactive step is far less expensive than discovering a plumbing problem months later.

Will fixing my foundation close existing cracks or possibly open new ones?

The goal of foundation repair is to return your home as close to its original horizontal position as possible while limiting additional damage. Stair-step cracks in exterior brick typically close when we repair the foundation — but this is not guaranteed, as each home is different. Some new small drywall or brick veneer cracks may appear as the home adjusts to its new position. This is normal and expected.

Should I wait before repairing sheetrock cracks after foundation repair?

Yes — we recommend waiting 4-6 weeks after foundation repairs before repairing interior drywall cracks. The slab is stable after the repair, but the walls may need time to adjust to their new position. Repairing sheetrock too soon risks having to redo the work if the walls continue to settle slightly.

What is the difference between concrete and steel pressed pilings?

Concrete pressed pilings are preformed cylinders hydraulically pressed into the dense clay soil common throughout DFW — starting at $360/pier with a lifetime transferable warranty. Steel pressed pilings are continuous double-walled steel pipe sections driven deeper into the ground — ideal for sandy soils, heavier structures, or conditions where concrete pilings may stop at a false refusal point. Steel pilings start at $650/pier with a lifetime transferable warranty. Your Senior Structural Analyst will recommend the right option during your free inspection.

Can I sell my house after foundation repairs are complete?

Absolutely. Every repair method we use is HUD, FHA, and VA approved. When you are ready to sell, you disclose the foundation repairs and provide the third-party engineering reports and warranty certificate to the buyer. Your real estate professional can assist with this process. Many DFW buyers actually prefer homes with documented, certified foundation repairs over homes with unknown foundation history.

Warning Signs & North Texas Soil

What are the signs my DFW home needs foundation repair?

Common warning signs include diagonal cracks near door and window corners, stair-step cracks in exterior brick, doors and windows that stick or won't close properly, uneven or sloping floors, gaps between walls and the ceiling or floor, and soil pulling away from the foundation perimeter. If you notice any of these signs, contact NTX At Home Solutions for a free inspection — early detection almost always means a smaller, less expensive repair.

Why do so many North Texas homes have foundation problems?

North Texas sits on expansive Blackland Prairie clay soil — sometimes called "black gumbo" — that swells dramatically when wet and shrinks significantly when dry. This constant cycle of expansion and contraction puts enormous stress on concrete slab foundations, causing them to shift, heave, and crack over time. Combined with North Texas's extreme weather swings between drought and heavy rain, foundation movement is one of the most common home repair issues across the entire DFW Metroplex.

Insurance, Warranty & Financing

Does homeowners insurance cover foundation repair?

Most standard homeowners insurance policies do not cover foundation repair caused by soil movement or settling — which is the most common cause in North Texas. However, if foundation damage was caused by a sudden event like a plumbing leak or storm, your policy may provide coverage. We recommend contacting your insurance provider directly to review your specific policy. NTX At Home Solutions can provide documentation to support your claim if coverage applies.

What warranty does NTX At Home Solutions offer?

NTX At Home Solutions provides a lifetime transferable warranty on all concrete and steel pressed piling foundation repairs. This warranty transfers to the new owner if you sell your home — a significant selling advantage in any DFW real estate transaction. Pier and beam understructure services carry a one-year warranty. All repairs are also HUD, FHA, and VA approved.

Is financing available for foundation repair and home services?

Yes. NTX At Home Solutions offers financing through GreenSky starting as low as $75/month with no impact to your credit score to check eligibility. Financing is available for all services including foundation repair, roofing, plumbing, drainage, and retaining walls. We can also fund at closing even without an executed contract in place. Ask about financing options during your free inspection.

Still Have Questions? We're Happy to Help.

NTX At Home Solutions serves the entire DFW Metroplex with free, no-obligation inspections. Call us or schedule online and a Senior Structural Analyst will assess your home and answer any questions you have — honestly and without pressure.